{"id":324235,"date":"2024-11-21T15:13:45","date_gmt":"2024-11-21T15:13:45","guid":{"rendered":"https:\/\/pontualsolutions.com\/crm-software\/"},"modified":"2025-08-07T12:04:39","modified_gmt":"2025-08-07T11:04:39","slug":"crm-software","status":"publish","type":"page","link":"https:\/\/pontualsolutions.com\/en\/crm-software\/","title":{"rendered":"CRM Software"},"content":{"rendered":"

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CRM SOFTWARE<\/h1>\n

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Intelligent and Centralized Commercial Management<\/h2>\n

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From prospecting to lead management and post-sales, CRM is the ideal software to boost sales and increase customer satisfaction and loyalty.<\/p>\n

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Optimize Business Processes and Increase Sales with CRM<\/h2>\n

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From sales directors to sales, marketing, and customer support teams: ToBeFlow is the CRM software developed by PONTUAL that brings more efficiency and results to companies’ business processes.
With a wide range of interdepartmental features, this solution allows you to centralize and simplify operations, analyze data, and improve strategic collaboration between teams.<\/p>\n

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100% Adaptable Cloud CRM Solution to your Needs<\/h2>\n

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Hosted in the cloud and accessible through the browser, ToBeFlow is the ideal solution for on-the-go<\/em> teams that need to track sales processes and record information at any time.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|phone” module_class=”blocos-width” _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”5px||20px||false|false” custom_padding_phone=”0px||25px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2023\/10\/ecra-tobeflow.png” alt=”crm software tobeflow screen” title_text=”Tobeflow-Screen” align=”center” _builder_version=”4.23.1″ _module_preset=”default” width=”75%” width_tablet=”65%” width_phone=”90%” width_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_button button_url=”#form” button_text=”REQUEST DEMO” button_alignment=”center” _builder_version=”4.23.1″ _module_preset=”default” custom_button=”on” button_text_size=”17px” button_text_color=”#FFFFFF” button_bg_color=”#8c0dc2″ button_border_color=”RGBA(255,255,255,0)” button_letter_spacing=”1px” button_font=”Space Grotesk|300|||||||” button_use_icon=”off” custom_margin=”25px||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”8px|30px|7px|30px|false|false” custom_padding_tablet=”7px||6px||false|false” custom_padding_phone=”7px||6px||false|false” custom_padding_last_edited=”on|desktop” button_text_size_tablet=”17px” button_text_size_phone=”15px” button_text_size_last_edited=”on|phone” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#000000″ button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#00e5da” button_bg_enable_color__hover=”on” transform_styles__hover_enabled=”off|desktop”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.1″ _module_preset=”default” custom_padding_tablet=”60px||||false|false” custom_padding_phone=”50px||||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][chiac_divi_accordions chiac_mode=”single” chiac_i_header_bg_clr=”#363636″ chiac_i_header_bg_clr_o=”#FFFFFF” chiac_i_left_icon_clr=”#00e5da” chiac_i_left_icon_clr_o=”#8c0dc2″ chiac_i_left_icon_bg_clr=”#363636″ chiac_i_left_icon_bg_clr_o=”#FFFFFF” chiac_i_right_icon_clr=”#00e5da” chiac_i_right_icon_clr_o=”#000000″ chiac_i_right_icon_bg_clr=”#363636″ chiac_i_right_icon_bg_clr_o=”#FFFFFF” dap_i_title_clr_o=”#000000″ chiac_i_title_margin=”6px|||-15px|false|false” chiac_i_item_margin=”||18px||false|false” chiac_i_title_margin_tablet=”|||-15px|false|false” chiac_i_title_margin_phone=”4px|||-15px|false|false” chiac_i_title_margin_last_edited=”on|desktop” chiac_i_item_margin_tablet=”15px||18px||false|false” chiac_i_item_margin_phone=”20px||17px||false|false” chiac_i_item_margin_last_edited=”on|phone” _builder_version=”4.23.1″ _module_preset=”default” default_font=”Space Grotesk|300|||||||” default_text_color=”#000000″ default_font_size=”16px” default_line_height=”1.4em” chiac_i_title_level=”h3″ chiac_i_title_font=”Space Grotesk||||||||” chiac_i_title_text_color=”#FFFFFF” chiac_i_title_font_size=”18px” chiac_i_title_letter_spacing=”1px” chiac_i_title_line_height=”1.2em” default_font_size_tablet=”16px” default_font_size_phone=”15px” default_font_size_last_edited=”on|phone” chiac_i_title_font_size_tablet=”17px” chiac_i_title_font_size_phone=”16px” chiac_i_title_font_size_last_edited=”on|desktop” chiac_i_title_line_height_tablet=”1.2em” chiac_i_title_line_height_phone=”1.2em” chiac_i_title_line_height_last_edited=”on|desktop” border_color_all_chiac_i_header=”RGBA(255,255,255,0)” border_radii_chiac_i_item=”on|7px|7px|7px|7px” border_width_all_chiac_i_item=”0px” global_colors_info=”{}”][chiac_divi_accordions_item title=”Sales pipeline management” chiac_subtitle_state=”off” chiac_select_fonticon=”||fa||400″ chiac_state=”on” chiac_r_icon_rotate=”on” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Access all sales processes, from identifying Opportunities to closing deals.
CRM software provides detailed management of each lead, automating contact scheduling – all to ensure you don’t miss any opportunity to close a sale.<\/p>\n

[\/chiac_divi_accordions_item][chiac_divi_accordions_item title=”Process monitoring” chiac_subtitle_state=”off” chiac_select_fonticon=”||fa||400″ chiac_state=”off” chiac_r_icon_rotate=”on” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Updated in real-time, the dashboards provide an immediate view of indicators such as the conversion rate, allowing you to assess the sales performance of sellers and whether sales targets are being met.<\/p>\n

[\/chiac_divi_accordions_item][chiac_divi_accordions_item title=”Notifications and Reminders” chiac_subtitle_state=”off” chiac_select_fonticon=”||fa||900″ chiac_state=”off” chiac_r_icon_rotate=”on” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Do you find it difficult to keep up and establish frequent contact points with all your clients and leads? CRM allows you to automate tasks and processes, whether it’s sending a promotional email or an automatic SMS, as well as setting reminders for scheduling contacts, meetings, and other commitments. <\/p>\n

[\/chiac_divi_accordions_item][chiac_divi_accordions_item title=”Advanced analysis and reports” chiac_subtitle_state=”off” chiac_select_fonticon=”||fa||400″ chiac_state=”off” chiac_r_icon_rotate=”on” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

CRM software feeds on recorded data to generate detailed analyses and reports on sales performance, marketing campaign results, customer support metrics, among others. Marketing teams can thus calculate ROI (Return on Investment) in a simplified way and understand the impact of their activities. <\/p>\n

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Talk to Us<\/h2>\n

[\/et_pb_text][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2023\/09\/separador-pontual.jpg” title_text=”Pontual-Separator” align=”center” _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”-15px||||false|false” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][et_pb_text content_tablet=”<\/p>\n

Fill out the form below to request a meeting, schedule consulting, or see a demo. Count on a team of specialized consultants at your disposal to assist you. <\/p>\n

” content_phone=”<\/p>\n

Fill out the form below to request a meeting, schedule consulting, or see a demo. Count on a team of specialized consultants at your disposal to assist you. <\/p>\n

” content_last_edited=”off|desktop” _builder_version=”4.22.2″ _module_preset=”default” text_font=”Space Grotesk|300|||||||” text_text_color=”#FFFFFF” text_font_size=”17px” text_line_height=”1.4em” text_orientation=”center” custom_margin=”50px||20px||false|false” custom_margin_tablet=”50px||20px||false|false” custom_margin_phone=”40px||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|150px||150px|false|true” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”|0px||0px|false|true” custom_padding_last_edited=”on|phone” text_font_size_tablet=”16px” text_font_size_phone=”15px” text_font_size_last_edited=”on|tablet” global_colors_info=”{}”]Fill out the form below to request a consulting meeting, see a demonstration, or request a proposal. Count on a team of specialized consultants to assist you.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|tablet” module_class=”blocos-width” _builder_version=”4.22.2″ _module_preset=”default” background_color=”#6d199e” width_last_edited=”off|phone” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”-20px||-10px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”50px|50px|50px|50px|false|false” custom_padding_tablet=”20px|30px|20px|30px|false|false” custom_padding_phone=”5px|0px|5px|0px|false|false” background_color_phone=”RGBA(255,255,255,0)” background_last_edited=”on|phone” background_enable_color_phone=”on” locked=”off” global_colors_info=”{}” custom_css_main_element_last_edited=”off|desktop”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_contact_form captcha=”off” email=”info@pontual.pt” custom_message=”LEAD WEBSITE EN :: CRM Software||et_pb_line_break_holder||||et_pb_line_break_holder||Name: %%Name%%||et_pb_line_break_holder||Email: %%Email%%||et_pb_line_break_holder||Company: %%Company%%||et_pb_line_break_holder||Company NIF: %%Company_NIF%%||et_pb_line_break_holder||Mobile: %%Mobile%%||et_pb_line_break_holder||Sector: %%Sector%%||et_pb_line_break_holder||||et_pb_line_break_holder||Message: %%Message%%||et_pb_line_break_holder||||et_pb_line_break_holder||Data consent: %%Consent%% Privacy Policy.||et_pb_line_break_holder||||et_pb_line_break_holder||Consent for communications: %%Marketing%%||et_pb_line_break_holder||” success_message=”<\/p>\n

Form submitted successfully!<\/p>\n

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global_colors_info=”{}”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.23.1″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2024\/11\/software-crm-background.jpg” parallax=”on” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”40px||40px||true|false” custom_padding_phone=”34px||31px||false|false” background_last_edited=”on|tablet” background_image_tablet=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2024\/11\/software-crm-background-tablet.jpg” background_image_phone=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2024\/11\/software-crm-background-mobile.jpg” background_enable_image_tablet=”on” background_enable_image_phone=”on” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”off|desktop” module_class=”blocos-width” _builder_version=”4.22.1″ _module_preset=”default” custom_margin_last_edited=”off|desktop” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_line_height=”1.2em” header_2_font=”Space Grotesk||||||||” header_2_text_align=”center” header_2_text_color=”#FFFFFF” header_2_font_size=”33px” header_2_line_height=”1.3em” custom_padding=”|80px||80px|false|true” custom_padding_tablet=”|0px||0px|false|true” custom_padding_phone=”|0px||0px|false|true” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”25px” header_2_font_size_phone=”21px” header_2_font_size_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

Increase Customer Satisfaction and Loyalty<\/h2>\n

[\/et_pb_text][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2023\/09\/divisor-pontual.png” title_text=”Punctual-Divider” align=”center” _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”-15px||||false|false” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Space Grotesk|300|||||||” text_text_color=”#FFFFFF” text_font_size=”17px” text_line_height=”1.4em” text_orientation=”center” custom_margin=”50px||10px||false|false” custom_margin_tablet=”50px||0px||false|false” custom_margin_phone=”40px||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|100px||100px|false|true” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”|0px||0px|false|true” custom_padding_last_edited=”on|desktop” text_font_size_tablet=”16px” text_font_size_phone=”15px” text_font_size_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

Regardless of the sector or size of your company, customer relationship management is a key factor for your success. ToBeFlow, PONTUAL’s CRM software, was developed to centralize all commercial information on a single platform, allowing for more personalized contacts with your clients, thus increasing their satisfaction. <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” module_class=”blocos-width” _builder_version=”4.22.1″ _module_preset=”default” custom_padding=”15px||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”#form” button_text=”REQUEST INFORMATION” button_alignment=”center” button_alignment_tablet=”” button_alignment_phone=”center” button_alignment_last_edited=”on|phone” _builder_version=”4.23.1″ _module_preset=”default” custom_button=”on” button_text_size=”17px” button_text_color=”#FFFFFF” button_bg_color=”#880dbe” button_border_width=”2px” button_border_color=”RGBA(255,255,255,0)” button_border_radius=”3px” button_letter_spacing=”1px” button_font=”Space Grotesk|300|||||||” button_use_icon=”off” custom_margin_tablet=”” custom_margin_phone=”-10px||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”9px|30px|8px|30px|false|true” custom_padding_tablet=”7px||6px||false|false” custom_padding_phone=”7px||6px||false|false” custom_padding_last_edited=”on|desktop” button_text_size_tablet=”17px” button_text_size_phone=”15px” button_text_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#880dbe” button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” transform_styles__hover_enabled=”off|desktop” transform_scale__hover_enabled=”off|desktop” transform_translate__hover_enabled=”off|desktop” transform_rotate__hover_enabled=”off|desktop” transform_skew__hover_enabled=”off|desktop” transform_origin__hover_enabled=”off|desktop” transform_scale__hover=”96%|96%” button_icon_color__hover_enabled=”on|hover” button_icon_color__hover=”#FFFFFF”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.22.2″ _module_preset=”default” background_color=”#18e8dd” custom_margin=”||||false|false” custom_padding=”0px||||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” module_class=”blocos-width-2″ _builder_version=”4.22.1″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” custom_margin=”||||false|false” custom_padding=”0px||0px||false|false” custom_css_main_element=”max-width: 100%;” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”produtividade-eficiencia” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”|100px||100px|false|false” custom_padding_tablet=”70px|50px|70px|50px|true|true” custom_padding_phone=”50px|10px|50px|10px|true|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_line_height=”1.2em” header_2_font=”Space Grotesk||||||||” header_2_text_align=”left” header_2_text_color=”#000000″ header_2_font_size=”35px” header_2_line_height=”1.2em” custom_margin=”||20px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|||||true” custom_padding_tablet=”||||false|false” custom_padding_phone=”|50px||50px|false|true” custom_padding_last_edited=”on|phone” header_2_text_align_tablet=”center” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|tablet” header_2_font_size_tablet=”32px” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Turn Leads and Business Opportunities into Sales<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Space Grotesk|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.4em” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” custom_padding_tablet=”|70px||70px|false|true” custom_padding_phone=”|30px||30px|false|true” custom_padding_last_edited=”on|tablet” text_font_size_tablet=”16px” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

By enabling effective lead tracking, CRM simplifies the identification of opportunities (OPVs) with a higher probability of sale, making the process faster and increasing the likelihood of closing more deals successfully.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2024\/11\/crm-transforme-leads-vendas.jpg” title_text=”Crm-Turn-Leads-Sales” show_bottom_space=”off” align=”right” align_tablet=”right” align_phone=”right” align_last_edited=”on|desktop” _builder_version=”4.23.1″ _module_preset=”default” width=”100%” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.2″ _module_preset=”default” background_color=”#f6f6f6″ global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ module_class=”blocos-width” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2024\/11\/visao-360-cliente.png” title_text=”360-Degree Customer View” align=”center” _builder_version=”4.23.1″ _module_preset=”default” width=”28%” width_tablet=”19%” width_phone=”25%” width_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Space Grotesk|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.3em” header_3_font=”Space Grotesk||||||||” header_3_text_align=”center” header_3_font_size=”23px” header_3_line_height=”1.5em” text_orientation=”center” custom_margin=”-15px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|phone” text_font_size_tablet=”16px” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”23px” header_3_font_size_phone=”23px” header_3_font_size_last_edited=”on|desktop” header_3_line_height_tablet=”1.5em” header_3_line_height_phone=”1.5em” header_3_line_height_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

360 View of the Customer<\/h3>\n

With the information stored in a centralized and systematized way, CRM allows you to quickly access the entire history of interactions with the customer.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2024\/11\/apoio-ao-cliente-agil.png” title_text=”More Agile Customer Support” align=”center” _builder_version=”4.23.1″ _module_preset=”default” width=”28%” width_tablet=”19%” width_phone=”25%” width_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Space Grotesk|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.3em” header_3_font=”Space Grotesk||||||||” header_3_text_align=”center” header_3_font_size=”23px” header_3_line_height=”1.5em” text_orientation=”center” custom_margin=”-15px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|phone” text_font_size_tablet=”16px” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”23px” header_3_font_size_phone=”23px” header_3_font_size_last_edited=”on|desktop” header_3_line_height_tablet=”1.5em” header_3_line_height_phone=”1.5em” header_3_line_height_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Agile Customer Support<\/h3>\n

Take advantage of a ticketing system that allows you to easily manage customer support and meet your customers’ needs in a more personalized way.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2024\/11\/protecao-dados-24-7.png” title_text=”24\/7 Data Protection” align=”center” _builder_version=”4.23.1″ _module_preset=”default” width=”28%” width_tablet=”19%” width_phone=”25%” width_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Space Grotesk|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.3em” header_3_font=”Space Grotesk||||||||” header_3_text_align=”center” header_3_font_size=”23px” header_3_line_height=”1.5em” text_orientation=”center” custom_margin=”-15px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|phone” text_font_size_tablet=”16px” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”23px” header_3_font_size_phone=”23px” header_3_font_size_last_edited=”on|desktop” header_3_line_height_tablet=”1.5em” header_3_line_height_phone=”1.5em” header_3_line_height_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

24\/7 Data Protection<\/h3>\n

Your information is housed in datacenters with advanced security technology and daily backups that guarantee its recovery in the event of loss.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”off|desktop” _builder_version=”4.22.2″ _module_preset=”default” background_color=”#8c0dc2″ custom_margin=”||||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” module_class=”blocos-width-2 reverse” _builder_version=”4.22.2″ _module_preset=”default” background_enable_color=”off” width=”100%” custom_margin=”||||false|false” custom_padding=”0px||0px|0px|false|false” custom_css_main_element=”max-width: 100%;” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2024\/11\/software-crm-modular-escalavel.jpg” title_text=”Modular Solution that Grows with your Company” show_bottom_space=”off” _builder_version=”4.23.1″ _module_preset=”default” width=”100%” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ module_class=”crescimento-escalavel” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”|100px||100px|false|false” custom_padding_tablet=”70px|50px|70px|50px|true|true” custom_padding_phone=”50px|10px|50px|10px|true|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_line_height=”1.2em” header_2_font=”Space Grotesk||||||||” header_2_text_align=”left” header_2_text_color=”#FFFFFF” header_2_font_size=”35px” header_2_line_height=”1.2em” custom_margin=”||20px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|||||true” custom_padding_tablet=”||||false|false” custom_padding_phone=”|50px||50px|false|true” custom_padding_last_edited=”on|phone” header_2_text_align_tablet=”center” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|tablet” header_2_font_size_tablet=”32px” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Modular Solution that Grows with your Company<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Space Grotesk|300|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”1.4em” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” custom_padding_tablet=”|70px||70px|false|true” custom_padding_phone=”|30px||30px|false|true” custom_padding_last_edited=”on|phone” text_font_size_tablet=”16px” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]ToBeFlow CRM can be configured as the business evolves and processes become more complex. What’s more, the PONTUAL team guarantees you constant and close support whenever you need it.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.2″ _module_preset=”default” background_color=”#f6f6f6″ global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ module_class=”blocos-width” _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2024\/11\/centralizacao-informacao.png” title_text=”Integrate the Tools You Already Use with CRM so that Information Flows between Different Platforms without Time Loss or Errors.” align=”center” _builder_version=”4.23.1″ _module_preset=”default” width=”28%” width_tablet=”19%” width_phone=”25%” width_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Space Grotesk|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.3em” header_3_font=”Space Grotesk||||||||” header_3_text_align=”center” header_3_font_size=”23px” header_3_line_height=”1.5em” text_orientation=”center” custom_margin=”-15px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|phone” text_font_size_tablet=”16px” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”23px” header_3_font_size_phone=”23px” header_3_font_size_last_edited=”on|desktop” header_3_line_height_tablet=”1.5em” header_3_line_height_phone=”1.5em” header_3_line_height_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Centralization of Information<\/h3>\n

Integrate the tools you already use with CRM so that information flows between the various platforms without wasting time or making mistakes.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2024\/11\/atualizacoes-automaticas.png” title_text=”ToBeFlow is Periodically Updated by our Development Team, and as Such, Requires No Intervention from the Client.” align=”center” _builder_version=”4.23.1″ _module_preset=”default” width=”28%” width_tablet=”19%” width_phone=”25%” width_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Space Grotesk|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.3em” header_3_font=”Space Grotesk||||||||” header_3_text_align=”center” header_3_font_size=”23px” header_3_line_height=”1.5em” text_orientation=”center” custom_margin=”-15px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|phone” text_font_size_tablet=”16px” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”23px” header_3_font_size_phone=”23px” header_3_font_size_last_edited=”on|desktop” header_3_line_height_tablet=”1.5em” header_3_line_height_phone=”1.5em” header_3_line_height_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Automatic Updates<\/h3>\n

ToBeFlow is periodically updated by our development team and therefore requires no intervention on the part of the client.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2024\/11\/apoio-especializado.png” title_text=”Benefit from the Support of a Team that Knows the Solution like No one else and Knows how to Expand its Potential and Add Value to your Business.” align=”center” _builder_version=”4.23.1″ _module_preset=”default” width=”28%” width_tablet=”19%” width_phone=”25%” width_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Space Grotesk|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.3em” header_3_font=”Space Grotesk||||||||” header_3_text_align=”center” header_3_font_size=”23px” header_3_line_height=”1.5em” text_orientation=”center” custom_margin=”-15px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|phone” text_font_size_tablet=”16px” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_3_font_size_tablet=”23px” header_3_font_size_phone=”23px” header_3_font_size_last_edited=”on|desktop” header_3_line_height_tablet=”1.5em” header_3_line_height_phone=”1.5em” header_3_line_height_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Specialized Support<\/h3>\n

Benefit from the support of a team that knows the solution like no other and knows how to expand its potential and add value to your business.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.22.2″ _module_preset=”default” background_color=”#f7eefa” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”0px||||false|false” custom_padding_tablet=”50px||50px||false|false” custom_padding_phone=”35px||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”off|desktop” module_class=”blocos-width” _builder_version=”4.22.2″ _module_preset=”default” custom_margin_last_edited=”off|desktop” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”||50px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_line_height=”1.2em” header_2_font=”Space Grotesk||||||||” header_2_text_align=”left” header_2_text_color=”#000000″ header_2_font_size=”33px” header_2_line_height=”1.2em” custom_margin=”-35px||||false|false” custom_margin_tablet=”-18px||||false|false” custom_margin_phone=”-18px||||false|false” custom_margin_last_edited=”on|desktop” custom_padding_tablet=”|0px||0px|false|true” custom_padding_phone=”|10px||10px|false|true” custom_padding_last_edited=”off|desktop” header_2_text_align_tablet=”center” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|phone” header_2_font_size_tablet=”25px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

More than a CRM, we offer a better sales process<\/h2>\n

[\/et_pb_text][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2023\/09\/divisor-pontual.png” title_text=”Punctual-Divider” align_tablet=”center” align_phone=”center” align_last_edited=”on|phone” _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”||-15px||false|false” custom_margin_tablet=”-14px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|tablet” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”Space Grotesk|300|||||||” text_text_color=”#000000″ text_font_size=”17px” text_line_height=”1.4em” custom_margin=”50px||10px||false|false” custom_margin_tablet=”50px||0px||false|false” custom_margin_phone=”40px||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”|0px||0px|false|true” custom_padding_last_edited=”on|desktop” text_font_size_tablet=”16px” text_font_size_phone=”15px” text_font_size_last_edited=”on|tablet” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]CRM software is more than just a tool – it’s the core of the customer experience. In an increasingly competitive market, this is the key to companies being able to convert opportunities into closed deals.<\/p>\n

Contact us and schedule a no-obligation demonstration to find out how our solution can transform the commercial management of your business.[\/et_pb_text][et_pb_button button_url=”#form” button_text=”REQUEST INFORMATION” button_alignment=”left” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|phone” _builder_version=”4.23.1″ _module_preset=”default” custom_button=”on” button_text_size=”17px” button_text_color=”#000000″ button_bg_color=”#18e8dd” button_border_width=”2px” button_border_color=”RGBA(255,255,255,0)” button_border_radius=”3px” button_letter_spacing=”1px” button_font=”Space Grotesk|300|||||||” button_use_icon=”off” custom_margin=”32px||||false|false” custom_margin_tablet=”32px||||false|false” custom_margin_phone=”||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”8px|30px|7px|30px|false|false” custom_padding_tablet=”7px||6px||false|false” custom_padding_phone=”7px||6px||false|false” custom_padding_last_edited=”on|desktop” button_text_size_tablet=”17px” button_text_size_phone=”15px” button_text_size_last_edited=”on|phone” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#880dbe” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” transform_styles__hover_enabled=”off|desktop” button_icon_color__hover=”#FFFFFF” button_icon_color__hover_enabled=”on|hover”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.22.2″ _module_preset=”default” custom_padding_tablet=”30px||||false|false” custom_padding_phone=”32px||||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2025\/07\/claudia-andrade-operations-manager-pontual-it.webp” alt=”pontual-divider” title_text=”claudia-andrade-operations-manager-pontual-it” show_bottom_space=”off” align=”center” disabled_on=”off|on|off” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” width_tablet=”40%” width_phone=”62%” width_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”70px||30px||false|false” custom_padding_tablet=”47px||20px||false|false” custom_padding_phone=”32px||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” module_class=”blocos-width” _builder_version=”4.22.1″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_line_height=”1.2em” header_2_font=”Space Grotesk||||||||” header_2_text_align=”center” header_2_font_size=”40px” header_2_line_height=”1.2em” custom_padding_tablet=”|30px||30px|false|true” custom_padding_phone=”|20px||20px|false|true” custom_padding_last_edited=”on|phone” header_text_align_tablet=”center” header_text_align_phone=”center” header_text_align_last_edited=”on|tablet” header_2_font_size_tablet=”33px” header_2_font_size_phone=”23px” header_2_font_size_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

Over 3,000 Clients Trust Us<\/h2>\n

[\/et_pb_text][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2023\/09\/divisor-pontual.png” title_text=”Punctual-Divider” align=”center” _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”-15px||||false|false” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|desktop” module_class=”blocos-width” _builder_version=”4.22.1″ _module_preset=”default” width_tablet=”” width_phone=”50%” width_last_edited=”on|phone” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][ba_logo_carousel slide_count=”5″ nav_icon_size=”34px” nav_color=”#000000″ nav_bg=”RGBA(255,255,255,0)” 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Frequently Asked Questions<\/h2>\n

[\/et_pb_text][et_pb_image src=”https:\/\/pontualsolutions.com\/wp-content\/uploads\/2023\/09\/divisor-pontual.png” title_text=”Punctual-Divider” align=”center” _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”-15px||||false|false” custom_margin_tablet=”-15px||||false|false” custom_margin_phone=”-15px||||false|false” custom_margin_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][chiac_divi_accordions chiac_mode=”single” chiac_i_header_bg_clr=”#363636″ chiac_i_header_bg_clr_o=”#f6f6f6″ chiac_i_header_margin=”||||false|false” chiac_i_header_padding=”|12px||30px|false|false” chiac_i_left_icon_clr=”#00e5da” chiac_i_left_icon_clr_o=”#8c0dc2″ chiac_i_left_icon_bg_clr=”#363636″ chiac_i_left_icon_bg_clr_o=”#FFFFFF” chiac_i_right_icon_clr=”#00e5da” chiac_i_right_icon_clr_o=”#000000″ chiac_i_right_icon_bg_clr=”#363636″ chiac_i_right_icon_bg_clr_o=”#f6f6f6″ dap_i_title_clr_o=”#000000″ chiac_i_title_margin=”6px|||-15px|false|false” chiac_i_body_bg_clr=”#f6f6f6″ chiac_i_body_padding=”20px|50px|20px|35px|false|false” chiac_i_item_margin=”||18px||false|false” chiac_i_header_padding_tablet=”|8px||25px|false|false” chiac_i_header_padding_phone=”|0px||20px|false|false” chiac_i_header_padding_last_edited=”on|desktop” chiac_i_title_margin_tablet=”|||-15px|false|false” chiac_i_title_margin_phone=”4px|||-15px|false|false” chiac_i_title_margin_last_edited=”on|desktop” chiac_i_body_padding_tablet=”|||30px|false|false” chiac_i_body_padding_phone=”|20px||25px|false|false” chiac_i_body_padding_last_edited=”on|phone” chiac_i_item_margin_tablet=”||18px||false|false” chiac_i_item_margin_phone=”||17px||false|false” chiac_i_item_margin_last_edited=”on|phone” _builder_version=”4.23.1″ _module_preset=”default” default_font=”Space Grotesk|300|||||||” default_text_color=”#000000″ default_font_size=”16px” default_line_height=”1.4em” chiac_i_title_level=”h3″ chiac_i_title_font=”Space Grotesk||||||||” chiac_i_title_text_color=”#FFFFFF” chiac_i_title_font_size=”18px” chiac_i_title_letter_spacing=”1px” chiac_i_title_line_height=”1.2em” custom_margin=”45px||||false|false” custom_margin_tablet=”45px||||false|false” custom_margin_phone=”45px||||false|false” custom_margin_last_edited=”on|desktop” hover_enabled=”0″ default_font_size_tablet=”16px” default_font_size_phone=”15px” default_font_size_last_edited=”on|phone” chiac_i_title_font_size_tablet=”17px” chiac_i_title_font_size_phone=”16px” chiac_i_title_font_size_last_edited=”on|desktop” chiac_i_title_line_height_tablet=”1.2em” chiac_i_title_line_height_phone=”1.2em” chiac_i_title_line_height_last_edited=”on|desktop” border_color_all_chiac_i_header=”RGBA(255,255,255,0)” border_radii_chiac_i_item=”on|7px|7px|7px|7px” border_width_all_chiac_i_item=”0px” locked=”off” global_colors_info=”{}” sticky_enabled=”0″][chiac_divi_accordions_item title=”What is a CRM and why does my company need one?” chiac_subtitle_state=”off” chiac_l_icon_state=”off” chiac_state=”on” chiac_r_icon_rotate=”on” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]CRM<\/a> stands for Customer Relationship Management. It is an approach and technology whose aim is to manage all of a company’s customers, opportunities and leads, as well as improving the relationship between both parties (company and customer) and boosting business growth.<\/p>\n

A CRM helps improve customer service, optimize sales, automate processes and make informed decisions based on data, resulting in greater operational efficiency and business growth. If your company is interested in improving these processes, you should consider acquiring CRM software.[\/chiac_divi_accordions_item][chiac_divi_accordions_item title=”What is a cloud-based CRM?” chiac_subtitle_state=”off” chiac_l_icon_state=”off” chiac_state=”off” chiac_r_icon_rotate=”on” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]We use the term Cloud when referring to software that is hosted remotely, on servers that are easily accessible from any device with an internet connection. This option is extremely advantageous for sales teams, as they are often in contact with clients on the move, so it is possible to access and\/or record information from a web browser, without being in the office.[\/chiac_divi_accordions_item][chiac_divi_accordions_item title=”My sales team has several objections to adopting a CRM tool. How can I convince them of its advantages?” chiac_subtitle_state=”off” chiac_l_icon_state=”off” chiac_state=”off” chiac_r_icon_rotate=”on” _builder_version=”4.23.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

The implementation of new tools and processes, such as an ERP or CRM<\/a>, often generates resistance within teams. However, establishing good communication with all those involved, focusing on the benefits that the platform can bring, helps to reassure your employees.<\/p>\n

Here are some tips for getting around the main objections raised by employees when adopting a CRM:<\/p>\n