{"id":320403,"date":"2024-12-11T10:53:49","date_gmt":"2024-12-11T10:53:49","guid":{"rendered":"https:\/\/pontualsolutions.com\/resolucao-de-litigios\/"},"modified":"2024-12-11T11:16:20","modified_gmt":"2024-12-11T11:16:20","slug":"resolucao-de-litigios","status":"publish","type":"page","link":"https:\/\/pontualsolutions.com\/es\/resolucao-de-litigios\/","title":{"rendered":"Resoluci\u00f3n de disputas"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.22.1&#8243; background_color=\u00bb#363636&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_row custom_padding_last_edited=\u00bbon|phone\u00bb module_class=\u00bbblocos-width\u00bb _builder_version=\u00bb4.22.1&#8243; _module_preset=\u00bbdefault\u00bb custom_padding_tablet=\u00bb\u00bb custom_padding_phone=\u00bb15px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.22.1&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.23.1&#8243; _dynamic_attributes=\u00bbcontent\u00bb _module_preset=\u00bbdefault\u00bb text_font=\u00bbSpace Grotesk||||||||\u00bb header_font=\u00bbSpace Grotesk||||||||\u00bb header_text_color=\u00bb#00dac8&#8243; header_font_size=\u00bb45px\u00bb header_line_height=\u00bb1.2em\u00bb header_font_size_tablet=\u00bb38px\u00bb header_font_size_phone=\u00bb30px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb header_line_height_tablet=\u00bb1.2em\u00bb header_line_height_phone=\u00bb1.2em\u00bb header_line_height_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjwvaDE+In19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=\u00bbon|phone\u00bb admin_label=\u00bbrow\u00bb module_class=\u00bbblocos-width\u00bb _builder_version=\u00bb4.22.1&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_margin=\u00bb15px||||false|false\u00bb custom_margin_tablet=\u00bb||||false|false\u00bb custom_margin_phone=\u00bb2px||||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb0px||||false|false\u00bb custom_padding_tablet=\u00bb0px||||false|false\u00bb custom_padding_phone=\u00bb0px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.23.1&#8243; text_font=\u00bbSpace Grotesk|300|||||||\u00bb text_text_color=\u00bb#FFFFFF\u00bb text_font_size=\u00bb15px\u00bb text_line_height=\u00bb1.6em\u00bb link_font=\u00bbSpace Grotesk|300|||||||\u00bb link_text_color=\u00bb#00dac8&#8243; link_font_size=\u00bb15px\u00bb link_line_height=\u00bb1.6em\u00bb header_2_font=\u00bbSpace Grotesk||||||||\u00bb header_2_text_color=\u00bb#FFFFFF\u00bb header_2_font_size=\u00bb29px\u00bb header_2_line_height=\u00bb1.8em\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb hover_enabled=\u00bb0&#8243; text_line_height_tablet=\u00bb1.6em\u00bb text_line_height_phone=\u00bb1.5em\u00bb text_line_height_last_edited=\u00bbon|phone\u00bb header_2_font_size_tablet=\u00bb26px\u00bb header_2_font_size_phone=\u00bb21px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb header_2_line_height_tablet=\u00bb1.8em\u00bb header_2_line_height_phone=\u00bb1.2em\u00bb header_2_line_height_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]En caso de disputa, el consumidor puede recurrir a una entidad de Resoluci\u00f3n Alternativa de Disputas del Consumidor (RAL). Las entidades de Resoluci\u00f3n Alternativa de Controversias de Consumo (RAL) son entidades autorizadas para realizar mediaci\u00f3n, conciliaci\u00f3n y arbitraje de litigios de consumo en Portugal que est\u00e1n registradas en la lista de entidades RAL prevista por la Ley n\u00ba 144\/2015. Si desea presentar una reclamaci\u00f3n, acceda a este sitio web: <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.cniacc.pt\/pt\/\" target=\"_blank\" rel=\"noopener \">https:\/\/www.cniacc.pt\/pt\/<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En caso de disputa, el consumidor puede recurrir a una entidad de Resoluci\u00f3n Alternativa de Disputas del Consumidor (RAL). Las entidades de Resoluci\u00f3n Alternativa de Controversias de Consumo (RAL) son entidades autorizadas para realizar mediaci\u00f3n, conciliaci\u00f3n y arbitraje de litigios de consumo en Portugal que est\u00e1n registradas en la lista de entidades RAL prevista por [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>Esta Pol\u00edtica de Privacidade descreve as pol\u00edticas da PONTUAL - IT Business Solutions, Rua Zona Industrial, 250, Santa Maria da Feira 4520-115, Portugal, email: info@pontual.pt, telefone: 968935576 sobre a recolha, utiliza\u00e7\u00e3o e divulga\u00e7\u00e3o das suas informa\u00e7\u00f5es que recolhemos quando utiliza o nosso website ( https:\/\/pontualsolutions.com ).<\/p>\r\n<p>Ao aceder ou utilizar o Servi\u00e7o, o utilizador est\u00e1 a consentir a recolha, utiliza\u00e7\u00e3o e divulga\u00e7\u00e3o da sua informa\u00e7\u00e3o de acordo com a presente Pol\u00edtica de Privacidade. Se n\u00e3o concordar com o mesmo, n\u00e3o aceda ou utilize o Servi\u00e7o.<\/p>\r\n<p>Podemos modificar esta Pol\u00edtica de Privacidade em qualquer altura, sem aviso pr\u00e9vio, e publicaremos a Pol\u00edtica de Privacidade revista no Servi\u00e7o. A Pol\u00edtica revista entrar\u00e1 em vigor 180 dias ap\u00f3s a publica\u00e7\u00e3o da Pol\u00edtica revista no Servi\u00e7o e o seu acesso ou utiliza\u00e7\u00e3o continuada do Servi\u00e7o ap\u00f3s esse per\u00edodo constituir\u00e1 a sua aceita\u00e7\u00e3o da Pol\u00edtica de Privacidade revista. Por conseguinte, recomendamos que reveja periodicamente esta p\u00e1gina.<\/p>\r\n<h2>Informa\u00e7\u00f5es que recolhemos:<\/h2>\r\n<p>Iremos recolher e processar as seguintes informa\u00e7\u00f5es pessoais sobre o utilizador: <br \/><br \/>Nome<br \/>Email<br \/>Telem\u00f3vel<br \/>Empresa<br \/><br \/>Como utilizamos a sua informa\u00e7\u00e3o: <br \/>Utilizaremos as informa\u00e7\u00f5es que recolhemos sobre si para os seguintes fins: <br \/><br \/>Marketing\/ Promocional<br \/>Recolha de feedback do cliente<br \/>Suporte<br \/>Informa\u00e7\u00e3o administrativa<br \/>Gerir a encomenda do cliente<br \/>Se pretendermos utilizar as suas informa\u00e7\u00f5es para qualquer outro fim, f\u00e1-lo-emos como<\/p>\r\n<p>\u00a0<\/p>\r\n<p>\u00daltima atualiza\u00e7\u00e3o: 122-Sep-2023 <br \/>Data de vig\u00eancia 12-Sep-2023<\/p>","_et_gb_content_width":"","footnotes":""},"folder":[14],"class_list":["post-320403","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pontualsolutions.com\/es\/wp-json\/wp\/v2\/pages\/320403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pontualsolutions.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pontualsolutions.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pontualsolutions.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pontualsolutions.com\/es\/wp-json\/wp\/v2\/comments?post=320403"}],"version-history":[{"count":3,"href":"https:\/\/pontualsolutions.com\/es\/wp-json\/wp\/v2\/pages\/320403\/revisions"}],"predecessor-version":[{"id":320407,"href":"https:\/\/pontualsolutions.com\/es\/wp-json\/wp\/v2\/pages\/320403\/revisions\/320407"}],"wp:attachment":[{"href":"https:\/\/pontualsolutions.com\/es\/wp-json\/wp\/v2\/media?parent=320403"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/pontualsolutions.com\/es\/wp-json\/wp\/v2\/folder?post=320403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}