Privacy and Cookie Policy
PONTUAL – IT Business Solutions, hereinafter referred to as PONTUAL, is the entity responsible for this website.
This Privacy and Cookie Policy covers this website, as well as other websites that mention this policy.
PONTUAL is committed to respecting the user’s privacy and processing their personal data carefully and confidentially, in accordance with applicable laws. The data will not be processed for any purposes other than those specified here.
PONTUAL reserves the right to update or modify its Privacy Policy at any time, particularly to adapt it to legislative changes. Visitors are therefore advised to regularly review this information.
Consent
Please read our Privacy and Cookie Policy carefully. If you do not agree with it, you should not use this website.
By using this website, the visitor is giving their consent to the collection and use of information.
PONTUAL may modify, add, or delete any of the privacy policies of this website at any time by updating the content of this page.
What Type of Data is Collected by PONTUAL?
PONTUAL collects data about companies that are its clients and their respective employees, namely name, email, position, and phone/mobile number.
For What Purposes Does PONTUAL Collect the User’s Personal Data?
The data collected on the website is intended for order processing and communication with clients, processing information requests, statistical analysis, as well as for direct marketing purposes.
Does PONTUAL Use Personal Data for Direct Marketing?
PONTUAL may use the visitor’s personal data to send any unsolicited emails related to products or commercial offers that may be of interest to them. PONTUAL does not sell or trade your data.
The visitor expressly authorizes PONTUAL to send information about products and services that may be of interest to them using their personal data for direct marketing purposes through any communication channel, namely by using email, phone, SMS, MMS, or other forms of automatic calling. PONTUAL will not market or share its customer database with third parties.
Who Has Access to the User’s Personal Data?
PONTUAL does not disclose any personal data of its users/visitors to third parties without their consent, except (1) when they are companies of the PONTUAL Group, or (2) when necessary for PONTUAL’s employees, staff, suppliers, or business partners to provide a product or service or perform a function on behalf of PONTUAL, or (3) when required or permitted by law.
PONTUAL will take reasonable precautions to ensure that its employees or collaborators with access to personal data receive adequate training for their correct processing, in compliance with this policy and legal data protection obligations. In case of non-compliance, PONTUAL will apply disciplinary sanctions to its employees and collaborators.
Whenever PONTUAL discloses the visitor’s personal data, it will ensure compliance with the Personal Data Protection Law, namely through contractual provisions that ensure the third party uses the received data only for the specified purposes, in accordance with the purposes described in this policy, and uses appropriate security measures to protect the user’s/visitor’s personal data against illegal or unauthorized processing as well as accidental loss, destruction, or other harmful actions.
Where is the User’s Data Stored?
PONTUAL stores its users’/visitors’ data on its servers located in Portugal. These servers are protected and maintained according to high security standards and in compliance with applicable privacy laws.
Is the User’s Data Secure with PONTUAL?
PONTUAL has taken the necessary technical and organizational measures to adequately protect your data against unauthorized processing and access.
PONTUAL makes all reasonable efforts to prevent unauthorized or illegal use of the visitor’s personal data, as well as its loss, destruction, or damage. However, PONTUAL cannot provide an absolute guarantee regarding the user’s data.
PONTUAL protects the security of the user’s personal data through the following means: (1) use of certificate encryption in all website communications, (2) use of passwords for website access; and (3) limiting access to personal data (e.g., access only to PONTUAL employees or workers who need to access it for the purposes described above).
PONTUAL requests the user’s/visitor’s cooperation to maintain the security of personal data, recommending that they: (1) do not use a login and password that are easy to guess; (2) change the password regularly; and (3) do not disclose the password to anyone else.
And What about Links on the Website?
PONTUAL’s website may contain links to other websites and email addresses of companies not belonging to PONTUAL. This Privacy Policy does not apply to those websites and email addresses.
If you use a link available on this website to another website and provide personal data on that site, the data processing will be subject to that website’s privacy statement.
What are Cookies?
Cookies are small text files that a site, when visited by the user, places on their computer or mobile device through the internet browser. Placing cookies will help the site recognize your device the next time you visit it.
We use the term cookies in this policy to refer to all files that collect information in this way.
The cookies used do not collect information that identifies the user. Cookies collect generic information, namely how users arrive at and use the site or the region/country through which they access the site, etc.
Cookies only retain information related to your preferences.
At any time, the user can, through their internet browser, decide to be notified about the receipt of cookies, as well as block their entry into their system.
Refusing to use cookies on the site may result in the inability to access some of its areas or receive personalized information.
Does PONTUAL Use Cookies on the Website?
PONTUAL’s website uses cookies in certain areas.
Cookies are used to monitor and analyze website usage, allowing PONTUAL to better identify and serve the visitor.
PONTUAL does not share cookies with third parties, including external data providers or websites.
What are the User’s Rights Regarding Data?
According to the Personal Data Protection Law, the user/visitor has the right to obtain information about their personal data. They have the right to know what personal data has been processed by PONTUAL, and may also request PONTUAL to correct, supplement, block, or delete the data in whole or in part if they are incomplete, incorrect, or irrelevant for processing purposes.
Data updates should be carried out by the client themselves on the website, in the section specifically provided for this purpose.
If you wish, at any time, to no longer be part of PONTUAL’s database, you may exercise this right by contacting us through the following means:
Email: info@pontual.pt
Phone: +351 256 379 510 – Service hours: Monday to Friday, from 9 AM to 6 PM
Website: pontualsolutions.com/contactos