How will business technology, particularly management software, change in 2024? Let’s look at some of the main trends that will define this area in the new year.
Inflation, recession, and global supply chains under constant pressure. This was the macroeconomic scenario experienced by most companies in 2023, and it is expected that in 2024 we will continue to see a trend of constant disruption, leading businesses to adopt more agile management strategies aligned with the current moment.
In this context, management software will continue to be the best ally in managing company operations, allowing them to navigate the complexity of the current environment more efficiently and agilely. And, although trends in the management software area follow a continuity logic in relation to what we have been witnessing over the past months—with topics like cloud, artificial intelligence, and system integration being at the forefront—it is expected that in 2024 software houses will continue to bring more innovation and adaptability to businesses across all sectors.
The Main Management Software Trends in 2024
Cloud Management Software
The adoption of cloud management software is not new, but it will continue to be a strong trend in the new year. The Software as a Service (SaaS) model and subscription models will continue to gain ground in 2024, all thanks to the advantages offered by the cloud: resource savings, time, simplified and decentralized access to software, among others.
Indeed, the limitations of on-premise solutions, such as lack of flexibility, scalability, and obstacles in terms of updates, have led thousands of companies to transfer large volumes of data from their ERPs to the cloud—which should lead to, in 2024, for the first time, global spending on cloud computing infrastructure for businesses exceeding the $1 trillion mark.
Software and Systems Integration
The increased demand for cloud management software solutions also represents more opportunities regarding software integration. After all, at a time when companies are already using various technological tools, it is essential to have an ERP that allows connection to third-party applications, thus achieving greater agility and operational efficiency.
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Multi-level ERP
Companies spread across multiple offices and geographic locations often have specific requirements depending on the different branches. Instead of hosting data on a single platform where an attempt is made (unsuccessfully) to have a one size fits all solution, multi-level management software allows organizations to customize ERP requirements according to locations, almost as if they were distinct software, but with centralized management on a base platform. In this case, access management and information exchange between users in different locations are done in a personalized way.
Mobility and IoT
Mobile management software solutions are also not new, but in 2024, technologies like the Internet of Things (IoT) will lead companies to consider the benefits of connections between devices in monitoring equipment, products, and other assets.
Connectivity and mobility in management software will also allow the collection and analysis of data related to employee performance, energy usage, equipment downtime, assembly speeds, and shipping deadlines, among others.
New Advances in AI
In the past, if a company wanted to have in-depth data visibility and advanced reports, it would have to invest in complementary solutions to the ERP; today, major providers and software houses already incorporate Artificial Intelligence (AI) and machine learning technologies in the development of their solutions.
Generative AI allows, for example, predicting product demand peaks and sales, automating customer service, and accessing a set of information that accelerates decision-making without the need for advanced technical knowledge and through interactive and simplified interfaces.
User Experience
User experience, or UX, is also one of the main management software trends for 2024. Providing a good user experience with the tools will be one of the focuses for ERP providers, who tend to look not only at the visual aspect of the software and user interaction but also in a more holistic sense, prioritizing qualitative and even more subjective indicators.
In an increasingly complex global economic context, companies need technological solutions that allow them to remain competitive and adopt increasingly agile management. Management software trends for 2024 point to continuous investment by software houses and ERP implementation partners in resources that meet this need, equipping organizations with tools that enable them to achieve increasingly demanding goals.
Is your company ready to embrace the new year? Pontual is not just aware of the trends; we offer management software and technology solutions for companies that aim to give their business the necessary boost to thrive in 2024. Contact us!
